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In the AFM Dimension Icon, When I start the NanoScope software, the following message appears:(Error: Z Full Range Sensor Gain may be too high. You should reduce the <Full Range Sensor Gain> in the scanner file.
Error: Sensor pre-amp-offset of Z center (1.4961) is over the 0.6 limit)
I searched the (scanner file) but I did not find!
What should I do?
Thanks.
Hello Mr. Houmadi
Unfortunately, those are the primary indications of a scanner that has beeen damaged by crashing into the surface of a sample. Please contact Veeco Tech Support at the following link to arrange for a repair from anywhere in the world
http://www.veeco.com/contact/Sales_Contacts.aspx
Best Regards
Pat McPhail