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Will version v530r3sr3 software work under Windows 7 or XP Pro (with SP3) ?

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Top 500 Contributor
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Vinnie Gupta posted on Mon, Aug 15 2011 9:04 AM

Hi folks:

 

We currently have a Dimension 3000 + NSIIIa system working with v530r3sr3 software working under Windows XP Pro with service pack 2. Last PC upgrade was bought from Veeco in 2006.

In 2008, we had to stop Win XP updates (and take off the PC from network) because v530r3sr3 stopped working, and Veeco Tech Support told us to roll back the updates.

We would like to update the operating system and anti-virus software, and have a working Nanoscope software version.

 

1.  Will v530r3sr3 work under Windows 7 (32 bit or 64 bit) ? Is there any other version available for our system that will work under Windows 7 ?

2. Will v530r3sr3 work under a freshly loaded up-to-date Win XP Pro with SP3 ? Is there any other version available for our system that will work under XP Pro with SP3 ?

 

Thank you.

 

Vinnie Gupta

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Bruker Employee

Vinnie,

The latest V5 version is V5.31R1.  Both V5.30R3sr3 and V5.31R1 run under XP Pro.  Bruker AFM Service currently provides and supports RDSF computers with XP PRO using SP3 and latest XP Windows updates for V5.  

V5 is unqualified under Windows 7 and there is no plan to upgrade V5 for Windows 7 support.

Please contact Service if they are experiencing difficulties with XP SP3 and updates.   In particular any drivers installed with NanoScope must be retained intact.  Updates of installed drivers should only be done under the direction of Service. 

Hope this help,
Thanks,
Steve

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