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We have a nice Multimode NSIV that we haven't used at all for the last couple of years (just busy with other research). I tried to start it up today and it all looks good, but I can't get any kind of SUM on the bottom elliptical meter (after I've aligned the laser to cantilever using paper method and placed the tip holder in the microscope, etc.) I don't remember this ever happening before. I've adjusted the mirror tilt and photodetector knobs and still get nothing in the elliptical SUM. I get values that change in the bottom display (vert/hor difference) and top display (tapping mode or contact output signal) but the elliptical SUM meter says at approx. 0.1.
Hi Celliot,
I suggest contacting Bruker support. They will be able to sort it out. You can find the contact info here: http://www.bruker-axs.com/nano_surfaces_support.html
Stefan