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Hi Joop, I tried to used both 8.15R3sr3 and a newer version 8.15R3sr5, and did not see the issue with calibration file change. Here are some suggestions: - If you are concerned with the previous files you captured, you can open the captured AFM files using Notepad, and the calibration information will be in the header part of the file. You can spot
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Hi Joop, It is definitely not a normal behavior from Nanoscope software to change Sens. Zsens number on its own. The Z range sens number is an internal factor used by the software, which does change every time you use Nanoscope and does not affect calibration. Can you let me know the exact software version, so that I can try to duplicate the behavior
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Hi Chiara, You can use the following procedure to test your XY sensors: ftp://anonymous@sboftp.veeco.com/outgoing/GPTech/Manuals/NBSB0038_XY_NULL_and_Sensor_Test.pdf You can call 800-873-9750 or email afmsupport@bruker-nano.com if you need to send any hardware back for repair. Regards, Ruizi
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Hi Cameron, If you can send the files you have to AFMsupport@bruker-nano.com, we can try to see if there's a way to convert them. Please address it to me. Or you can simply upload the files in the attachment. Thanks, Ruizi
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Alperen, It's likely one of your PAR files is corrupted. It could be system.par, or other PAR files. Please refer to the following tech support bulletin, to locate the backup PAR files on your hard drive, and replace the current PAR files: ftp://anonymous@sboftp.veeco.com/outgoing/GPTech/Manuals/NBSB0022_An_Internal_Error_Occured_on_Startup_of_v5_and_v6