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Hi Peter: Please contact your local Bruker representative for PC upgrades. Best regards
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Hi Raphael: How do you know head, base and controller are working fine? Do you have the DVD recovery that came with your system? You could try to restore the hard drive, but you will need to backup your data and calibration files before. Let us know what happen with your system. Best regards Miguel
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Hi: Can you try first with the calibration sample? What probe are you using? Before engage, what RMS value are you getting? What version are using for NanoScope software? 5.x, 6.x, 7.X or 8.X? Controller? NanoScope IIIA, IV, IVA or V? Thanks Miguel
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Hi Andrea: I will appreciate if you can send me a copy of this file. My email is: miguel.urbano@atlsadecv.com Thanks in advance Miguel
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Hi Nathaniel: This sounds like a problem in configuration. In version 5.31r1 if you press DI menu, you will see "microscope select" option. You will see all the microscopes and theris configurations. In your case you will see only or two configurations, select one of them and clic OK. You will see many fields like microscope, serial ports
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Hi Matt: As Rafael said, you can switch the control and display windows, this happen when you change the video card. Normally the data stations comes with a Matrox card, if new card is ATI or NVIDIA you will see this strange behaviour. You can fix it switching data and display windows. Another way is using only one big display with high resolution,