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Hi Arthur, #1. A right sensitivity need to be set in the nanoscope software. And the sensitivity needs to match the one from the potentiostat. #2. This is a typical interleave mode AFM experiment that you're asking about. That how to set the input sensitivity and details software control for using interleave mode depends on the version of the software
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It seems that the mechanical coupling between the latch and the mirror is not working correctly. Please contact our Tech Support for help. Bruker Nano Surfaces Division 112 Robin Hill Road Santa Barbara, CA 93117 Phone: +1-800-873-9750 Email: AFM.Support@bruker.com Thanks, Teddy
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Welcome to our webinar on Dec. 16th. See here for registration: https://www.bruker.com/service/education-training/webinars/afm.html In this joint Webinar, we report on in situ and in operando imaging of a Li-ion battery sample using a Dimension Icon AFM in a glove box at < 1 ppm O2 and H2O. Using PeakForce Tapping with its direct, pN level force
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Hi Andrea, The root cause could be multiple aspects. Can you call or email our tech support for more details? Phone: +1 800-873-9750 Email: AFM.Support@Bruker.com Thanks, Teddy If you need AFM help: Atomic Force Microscope Technical Support Group Phone: +1 800-873-9750 Website: www.bruker.com Bruker Support: http://brukersupport.com/ Email: AFM.Support
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Can you contact our Tech Support team? I'm not familiar with Caliber myself. Below is the contact information of our tech support. They'll be back next Monday (11/30/2015) Phone: +1 800-873-9750 Email: AFM.Support@Bruker.com Thanks, Teddy
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Dear Forum Users, Bruker AFM division has professional customer service teams to offer timely and expert technical supports. If the reply to your question is delayed here or if the forum is not enough for you to post pics/videos or other details, please contact our Tech Support Team directly. Here is the contact information for both North and South
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Hi Erika, Can you call or email our Tech Support Center? Hopefully, they'd dig into some information of this obsolete product. Please see my signature for the contact information. Thanks, If you need AFM help: Atomic Force Microscope Technical Support Group Phone: +1 800-873-9750 Email: AFM.Support@bruker.com Website: www.bruker.com Bruker Support
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Hi Ray, Can you contact our AFM tech support for some details? If they can't solve it, they can forward your question to the right person. Thanks, Teddy If you need AFM help: Atomic Force Microscope Technical Support Group Phone: +1 800-873-9750 Email: AFM.support@bruker.com Website: www.bruker.com Bruker Support: http://brukersupport.com/ Resources
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Hi Komeijikoishi, Has this issue been addressed? One possibility is that your sample is drifting in the z position. Please contact our tech support for more immediate and detailed help. Please see my signature for the contact information. Thanks, Teddy If you need AFM help: Atomic Force Microscope Technical Support Group Phone: +1 800-873-9750 Email
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Hi Tessmer, Please contact our tech support for the two documents below. My signature has the contact information. NBSB0191_Trouble shooting laser problems_MM NBSB0187_Trouble shooting engage problems_MM Thanks, Teddy If you need AFM help: Atomic Force Microscope Technical Support Group Phone: +1 800-873-9750 Website: www.bruker.com Bruker Support: