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Hi Ilya, I think you need an updated version. Can you send an email to afm.support@bruker.com to get a link to download the latest? --Bede
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Thanks Nic, That sounds right, although I think the scaling factor is 1.2 not 1.5 (this is due to the difference in range of +-10v vs +-12V). Also, make sure the switch is in the 'output' position if you are just reading the signal. --Bede
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Hi Deepak, What kind of microscope are you using? A Multimode? Do you have an 'extender' box between the microscope and the controller? --Bede
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Hi Don, First, thanks for the feedback. It is much easier to convince the organization to do something when you have someone being directly affected by it. For issue (1), could you provide a sample file where this is a problem? I am not seeing it in the latest beta version that I'm using, but I've found that this type of error often depends
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Hi Robin, Can you send me your contact info so that I can have a software person contact you? My email is my firstname dot lastname at bruker dot com. Thanks! --Bede
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Updated April 2, 2015
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Usually that sort of thing happens when the Z limit is reduced or if the system is not able to find the surface correctly (it is not really fully engaged. I would check the Z limit first (found in the 'Limits' group of the parameter list) -- you can type in a very large number (9999999999) to see what the maximum limit is -- if it is reduced
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Hi Tom, I assume you looked at page one of this thread: http://nanoscaleworld.bruker-axs.com/nanoscaleworld/forums/t/577.aspx?PageIndex=1 The DLL is still there in .txt file format. The DLL can only be used with the Nanoscope version for which it was compiled since it makes calls to the Nanoscope code. Unfortunately I asked Chunzeng and he cannot find
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Please contact service at afm.support@bruker.com to learn about software updates available for your system. They can analyze your configuration to determine whether a free update is available. If not, they can connect you with a sales person to discuss new features and cost. Thanks, --Bede
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Hi, If you do an ASCII export from the browser (select all the curves you like in the browser and right click-- you should see an export option) in Nanoscope Analysis, there is a "Ramp" check box that allows you to export the Z values. Please note that these Z values are based on the drive voltage since the Multimode does not have a Z sensor