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  • Re: Tip Z downwards movement

    Hi Matthias, Has this issue been addressed? Sorry for the delay! Thanks, Teddy If you need AFM help: Atomic Force Microscope Technical Support Group Phone: +1 800-873-9750 Website: www.bruker.com Bruker Support: http://brukersupport.com/ Resources: www.nanoscaleworld.bruker-axs.com Bruker Probes: www.brukerafmprobes.com Expert Training: http:// www
    Posted to SPM Digest (Forum) by Teddy Huang on Sun, Nov 22 2015
  • Re: Relative triggers and ramp size

    Hi Yeti, Has this issue been fixed? Sorry for the delay! Thanks, Teddy If you need AFM help: Atomic Force Microscope Technical Support Group Phone: +1 800-873-9750 Website: www.bruker.com Bruker Support: http://brukersupport.com/ Resources: www.nanoscaleworld.bruker-axs.com Bruker Probes: www.brukerafmprobes.com Expert Training: http:// www.bruker.com
    Posted to SPM Digest (Forum) by Teddy Huang on Sun, Nov 22 2015
  • Re: problems with horizontal adjustment of photodetector

    Hi Robin, Has this issue been fixed? Sorry for the delay! Thanks, Teddy If you need AFM help: Atomic Force Microscope Technical Support Group Phone: +1 800-873-9750 Website: www.bruker.com Bruker Support: http://brukersupport.com/ Resources: www.nanoscaleworld.bruker-axs.com Bruker Probes: www.brukerafmprobes.com Expert Training: http:// www.bruker
    Posted to SPM Digest (Forum) by Teddy Huang on Sun, Nov 22 2015
  • Re: Update Sens in PFQNM

    Hi Amir, I believe you're asking about the DDS3 sensitivity. Long story short, the PeakForce tappping amplitude is, says, 150 nm. However, how do we know it's really 150 nm? So this requires calibration. Before that, one has to know the deflection sensitivity of the cantilever first. Please take a look at Yueming's PFQNM training here: http
    Posted to SPM Digest (Forum) by Teddy Huang on Sun, Nov 22 2015
  • Re: setpoint below the minimum limit

    Hi Arthur, What model of AFM do you have? What mode are you using? Can you contact our Tech support for assistance? It's AFM.Support@bruker.com Thanks, Teddy
    Posted to SPM Digest (Forum) by Teddy Huang on Thu, Sep 24 2015
  • Re: Scanner does not move in X-Y direction during scan

    Hi Matthias, Can you leave an email address here? Then I can get you in touch with our Tech Support team to help you do the trouble shooting. Or, you can diretly email: support.bns.emea@bruker.com. Thanks, Teddy
    Posted to SPM Digest (Forum) by Teddy Huang on Mon, Aug 24 2015
  • Account Approval

    Dear Registrants, If your account registration to this forum is pending, please send an email to AFM.Support@Bruker.com about your request. Please make sure to list your ID used for registration on the subject line of your email, and say a little bit about yourself, such as what your AFM needs are. We are currently experiencing some spam registration
    Posted to SPM Digest (Forum) by Teddy Huang on Fri, Aug 21 2015
  • Re: How to get the right modulus on PS thin film using PFQNM?

    Let me post some resources here. Please pay attention to the last link where you can find all many online training. The PFQNM are the first two training videos. If you need immediate AFM help, please dial the 800 number. Bruker Support website has many training and troubleshooting documents. Bruker Atomic Force Microscope Technical Support Group Phone
    Posted to SPM Digest (Forum) by Teddy Huang on Tue, Aug 18 2015
  • Re: how can i do a topographical image of the surface from an ionic liquid sample? (ICON PT)

    Hi Gustavo, Please go to Brukersupport.com to register an account. Inside that website, the Service team has released many helpful training documents and videos. If you need the video urgently, can you send a request to AFM.Support@bruker.com for a video about how to running AFM in liquid? You can also call 800-873-9750 for immediate help during the
    Posted to SPM Digest (Forum) by Teddy Huang on Wed, Jul 22 2015
  • Re: Peakforce in liquid

    Hi Zhuola, These issues can be directly addressed by our Service team. Can you leave an email address here? Or can you send an email to AFM.Support@bruker.com. You can also call +1 800-873-9750 , whoever picks up the phone, he will assist you. Thanks, Teddy
    Posted to SPM Digest (Forum) by Teddy Huang on Sat, Jul 11 2015
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