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Hello Yong Perhaps the CMOS battery is going bad. That is necessary to save your CMOS settings. Please go into the CMOS setup and re-assign IRQ II to Reserved. If it reverts back to the default when you power down the computer, then the battery is most likely dead.
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Hello Yong It is unlikely that a standard Windows installation is going to work as a Nanoscope computer. Every computer we sold had the hard disk imaged with a build designed specifically for use with the Nanoscope and the particular hardware we had chosen. There have only been a dozen or so we ever sold. For every configuration we got to work, we went
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Hi Don I have't actually tried this myself, but there is a published document at the link below Good luck Piezo Response Mode.pdf
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Hello Alessandro Bruker is familiar with this problem and it will be repaired for you at no cost. Please contact your regional service rep at . I have forwarded your message to them. customer.care.europe@bruker-nano.com Best Regards Pat McPhail
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Hello Friend I have seen weird engagemant problems like this caused by corrupted profiles . If you have a profile labeled "conductive AFM, " try ths little trick. Click microscope-profile, and then highlight the profile with a single click. Next click the button labled EDIT, and then the button labeled LOAD MASTER. You will see a prompt warning
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Hi Oliver I'll send the wire to you. Just let me know where to send it Best Regards Pat McPhail pat.mcphail@bruker-nano.com
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Hello Mr. Houmadi Unfortunately, those are the primary indications of a scanner that has beeen damaged by crashing into the surface of a sample. Please contact Veeco Tech Support at the following link to arrange for a repair from anywhere in the world http://www.veeco.com/contact/Sales_Contacts.aspx Best Regards Pat McPhail
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Hello Feng Please email the photos to pmcphail@veeco.com Best Regards Pat McPhail
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Hello Feng Since the system has been in storage a long time, I suspect the system may be misconfigured. I'm going to make the assumption that the system is running ver 5 software. If that's true please click in the DI logo and choose Select Microscope from the pop-up menu. You will see any number of microscope configurations. There may be only
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Hello Matt The part number for the cable that connects the computer to controller is 464-000-012 and the sales price is $115. It's a simple straight-through pinout and should be available wherever computers are sold. I've seen them at Radio Shack. Best Regards Pat McPhail